Category: Virgin Atlantic and Flying Club
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Virgin Atlantic: ‘We scrapped the 12 guaranteed reward seats due to member feedback’
Written by Rob Burgess @ Head for Points There is a phrase in the PR world – ‘when you’re apologising, you’re losing’. You are more likely to know ‘when you’re in a hole, stop digging’. These were the thoughts that sprang to mind when I read the four page A4 PDF document sent to members…