Travel Blogs – Automation v2

Category: Loyalty Data Co

Leadership Interview: Can Airlines Have Too Many Elite Members?

Jul 21, 2020

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by

David Feldman

in Airlines, Customer Experience, elite status, Frequent Flyer Programs, Frontier Airlines, Hotel Loyalty Programs, Interviews, Loyalty Data Co, Loyalty Programs, Loyalty Summit, Marketing, Stuart Dinnis, Tommy Langhauser, Travel

Written by David Feldman @ Travel Data Daily Can airlines and hotel loyalty programs have too many elite members? What happens to the core business when programs are top-heavy on elites? Does the core business generate more revenue, or is there a drop-off in status attractiveness? These are some …