Category: Industry News
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American Airlines Facing Class Action Suit For Using ‘Session Replay’ Tech to “Illegally” Spy On Visitors to its Website
Written by Paddle Your Own Kanoo @ BoardingArea American Airlines is facing the threat of a multi-million-dollar class action lawsuit over allegations that it used so-called session replay technology to “illegally tap” electronic communications from customer visits to its website. David Kauffman all…