Category: industrial relations
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American Airlines Flight Attendants Warned Not to ‘Self Help’ By Refusing to Serve Customers in Ongoing Contract Dispute
Written by Mateusz Maszczynski @ PYOK Flight attendants at American Airlines have been warned not to engage in so-called ‘self-help’ tactics as contentious contract talks drag on at the Dallas Fort Worth-based carrier. A self-help strategy could see flight attendants work to rule, provide minimum levels of service to customers, or even refuse to perform…