Category: Economy
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German Flag Carrier Lufthansa Set to Introduce Free Drinks, Including Alcohol, in Short-Haul Economy to Address Plummeting Customer Satisfaction Scores
Written by Mateusz Maszczynski @ PYOK German flag carrier Lufthansa is set to reintroduce a full selection of complimentary beverages, including alcohol, in its short-haul Economy Class cabin, although there is one big catch. In November 2020, Lufthansa joined a growing number of once-full-service European carriers by ditching free complimentary snacks and drinks in short-haul…