Category: collapse
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Southwest’s ‘collapse’ is coming to an end, but what the hell happened?
Written by thetravelplaybook.com @ thetravelplaybook.com Southwest Airlines dominated the news this week as stories of travel problems and misery at Bay Area airports became commonplace. At the peak of its hysteria on Monday, Southwest canceled more than 70% of its flights, leaving travelers stranded at the airport and separated from their luggage. Speaking to the…