Category: ANA Mileage Club Callcenter
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ANA All Nippon Airways’ Useless DOT Complaint Reply About Horrible Callcenter Performance
Written by Sebastian Powell @ LoyaltyLobby Roughly two months after I filed a complaint with the U.S. Department of Transportation about All Nippon Airways’ unacceptable call center situation, the airline has provided a response, and (as expected) it’s completely useless, if not shameless. In March I issued an ANA Award Ticket […]